Privacy Policy
Last updated: September 17, 2026
Dongguan Bluegrass Water Environmental Protection Technology Co., Ltd. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit this website, contact us, submit an inquiry, or otherwise interact with us.
This policy is intended to provide transparent information for visitors worldwide, including individuals in the European Economic Area (EEA), the United Kingdom, and Switzerland. It should be reviewed and adapted with qualified legal advice to reflect our exact business activities, locations, vendors, and legal obligations.
1. Personal information we collect
We may collect information that you provide directly, including your name, email address, telephone number, company or organization, market or country, product interests, expected volume, treatment requirements, preferred contact details, and the contents of your message or inquiry.
We may also receive technical information automatically when you use the website, such as your IP address, browser and device type, operating system, approximate location, pages viewed, referring website, and dates and times of access. We only use cookies or similar technologies as described in the cookie information presented on this website and, where required, after obtaining your consent.
2. How we use information
We may use personal information to respond to inquiries, provide requested information, communicate about products and services, manage distributor or business relationships, operate and maintain the website, protect against fraud and abuse, comply with legal obligations, and establish, exercise, or defend legal claims.
3. Legal bases for EEA, UK, and Swiss visitors
Where applicable, we process personal information on the basis of your consent, performance of a contract or steps taken at your request before entering into a contract, our legitimate interests where those interests are not overridden by your rights, and compliance with legal obligations.
Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
4. Sharing personal information
We may share information with service providers that help us host, secure, maintain, analyze, or operate the website and communications; professional advisers; authorities or other parties when required by law; and parties involved in a business reorganization or transaction. We do not sell personal information.
5. International transfers
Your information may be processed in countries other than the country where you live. Where applicable law requires safeguards for international transfers, we use an approved transfer mechanism, such as an adequacy decision, standard contractual clauses, or another lawful safeguard.
6. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and tax records, resolve disputes, enforce agreements, and comply with legal requirements. Retention periods depend on the type of information and the purpose for which it was collected.
7. Your rights
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or restriction of processing of your personal information; object to processing; request data portability; withdraw consent; and lodge a complaint with a supervisory authority. You may also have rights concerning automated decision-making. We may need to verify your identity before fulfilling a request.
8. Children
This website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.
9. Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No online transmission or storage system can be guaranteed to be completely secure.
10. Third-party websites
This website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of third-party websites before providing them with personal information.
11. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Where required, we will provide additional notice or obtain consent for material changes.
12. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Dongguan Bluegrass Water Environmental Protection Technology Co., Ltd.
Email: bwtsales@163.com
Address: 3rd Floor Shizhou Avenue, Shipai Town, Dongguan City, Guangdong, China
Phone: +13532630404
When contacting us about your rights, please describe your request clearly and provide enough information for us to respond. You may also contact your local data protection authority where applicable.